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  5. Photography tips

Photography tips

6 minute read • Last updated: 25 February 2025

Images of your product and business are one of the best ways to attract customers. If you can let the customer feel how great it could be to visit you, they are more likely to make a booking.

Think about what images you need – what do you want to say about your business? What channels do you have and what content do they require? Once you’ve worked out what you need, you can capture new images yourself or access our free image library.

Start telling your business story through imagery and show customers what they’re looking for.

In this article:

  • Why invest in good imagery?
  • Take your own pictures or hire a photographer?
  • Tips for taking photographs
  • Finding and using existing images

Why invest in good imagery?

Good imagery is key to a successful website and social media channels. Images give a positive first impression and the opportunity to imagine what it would be like to visit your business.

If a customer only sees one image of your business before they make a decision, what would that image be? How could you convey what it feels like to experience your product?

For example:

  • For an accommodation business

    A customer wants to see what it will be like to arrive at reception, make their way to their room and the magic of first seeing that room – a well-made bed, well decorated room and a view out of the window.

  • For an active and outdoor business

    A customer wants to start to feel the excitement of being outdoors in Scotland, about to enjoy a new or much-loved activity.

  • For a food and drink business

    A customer wants to feel hungry already at the sight of delicious dishes prepared using local produce, and a beautiful setting.

  • For an event

    A customer wants to see how it will feel to hear the music, see the performance, soak up the atmosphere or simply mingle with the crowd.

  • For a visitor attraction

    A customer wants a glimpse of the exhibitions on display, or to see the animals they’ll soon meet.

Take your own pictures or hire a photographer?

Person taking photo on mobile

Lochend Chalets

There are benefits to both taking your own pictures and to hiring a professional photographer. Take time to consider what is best for you and your business.

Benefits to taking your own pictures:

  • it's cost effective
  • gives you full copyright control
  • nobody knows your business better than you
  • can be done in your own time
  • photos can be taken all year round creating a portfolio of seasonal images

Benefits to hiring a photographer:

  • produces high quality professional images
  • attention to detail including expertise on staging, lighting, and composition
  • no need to buy equipment
  • can provide advice and an expert eye
  • can easily edit and adjust the sizing for website or social media
  • good option if you lack confidence

Tips for taking photographs

Staff and thatched building The Scottish Crannog Centre

The Scottish Crannog Centre

© VisitScotland/Kenny Lam

Get inspired

Preparation can be key to getting the right images at the right time for the right channels.

Spend time looking online for inspiration and consider:

  • what images are similar businesses using?
  • which photos leave a lasting impression?
  • what style do I like that suits my brand?

Getting an idea of what you like, what other businesses are doing and how images are engaged with online can help.

Why do you want new images?

Maybe you want to:

  • replace existing images that were taken a long time ago
  • showcase a new physical space at your business
  • showcase a new product at your business
  • attract a new audience – such as the US or accessible market
  • tell a new story – about your friendly staff or sustainable journey

Being clear on what the goal is of the new images can help you think about what you need to capture, whether you want customers or staff in those images, and how many images you might need.

Where are you going to use these new images?

You might need new images for your:

  • website
  • social media channels
  • email newsletter
  • business listings across partner websites such as destination marketing organisations (DMOs) and online travel agents (OTAs)

Different channels can have different image requirements. Your website may require landscape or banner images, while your social media channels need a particular size for Instagram, or potentially even video might work best.

Be clear on what channels these images need to be suitable for and include in your plan to take different orientations and angles.

What do you want these images to say about you?

  • Think about your business history and ethos – why do you exist?
  • Think about customer feedback – why do people enjoy visiting you? Is there a feeling or description that comes up often in reviews?
  • Think about your staff – what do they most enjoy? Why do they work for you?
  • Think about your product – what makes you unique?
  • Think about other factors – do different seasons change the experience at your business?

This will help you be clear on what you want to say about your business, and what message you want to leave the viewer with.

Visitors at table outside Boutique farm bothy

Boutique farm bothy

© VisitScotland/Luigi Di Pasquale

Prepare ahead of time

The great news about photography is that we all have access now to excellent equipment. An up-to-date smart phone can take extremely high quality images and offer good editing software.

Get the spaces you want to use ready – make sure they have been checked against your quality standards and are as you would want them to be for a customer.

Get the people you need ready – make sure you organise who you need to turn up at the right time, and have permission forms signed for any models.

Think about time of day (and year) – think about how the light comes through the space and what time of day would be best. Even the best smart phones can’t help if the light is coming the wrong way!

Edit your images

Remember to optimise your images for the right channel – this could be cropping the images for social media or reducing the size and quality so that they can load quickly onto your website.

Smart phones have inbuilt software available which offers a good number of features for editing. Or there are options including Adobe Photoshop and Adobe Express.

Taking images of people

You need to get consent from people featured in your images where they are recognisable. This means getting them to sign a permission form and storing that correctly as per the rules of GDPR. You must also allow them to rescind their consent later and remove the image as per their request.

Find out more at GDPR UK.

For staff, you may wish to include this in their standard contract that you have permission to take and use images of them while they work for you.

Finding and using existing images

Elie Ness Lighthouse silhouette

Elie Ness Lighthouse

© VisitScotland/Kenny Lam

From the internet

You can't just download or copy any image you find online - there are copyright rules protecting images and you could find yourself paying a large bill if the photograph spots the image on your site without permission.

You can only use images you have explicit permission to use. If you’re not sure, don’t use the image.

From VisitScotland

Our media toolkit is completely free to use and has thousands of amazing photographs from around Scotland. We're always developing new imagery and video across a range of areas including campaigns such as Good for the Soul, and areas such as sustainability and inclusivity.

Sign up for a VisitScotland media library account.

From Brand Scotland

To help you in your own marketing activity, we've a range of images from our Brand Scotland toolkit that you can access for free. These images can be used by businesses and organisations promoting Scotland as a destination.

Register for the Brand Scotland toolkit.

From a stock library

There will be a charge for stock library images but this does give you explicit permission to use the image in agreed ways across your channels. Check the terms and conditions carefully to ensure they cover the use you need.

Image credits

Wherever the image comes from, remember to add a credit to the photographer if stated in the permission of use or licence for the image.

How to create content

Create and share engaging content about your business to start and grow a community of potential customers. Look at what content you should be creating and what to aim for across your channels. Find channel-specific advice guides and think about using content from other creators to enhance your feeds.

Learn how to create engaging content

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Marketing opportunities

Promote your business across new marketing channels to reach new audiences and grow your sales.

Improve your website user experience

Find out how creating a good user experience (UX) can positively impact your business and get tips on improving your website's UX and accessibility.
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