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Improve your business

Deliver quality experiences with customer insights, accessibility and service excellence.

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The WeeCook Kitchen

Identify and make improvements to your business which could see you reach more customers and receive more bookings.

Our articles can help you turn VisitScotland market insights into actions, make your business more inclusive and create a memorable quality experience for every customer.

Ways to improve your business

What do your customers want? How can you provide a better experience for them?

Delivering a quality experience

Create the most memorable experience for each customer for all the right reasons and you’ll soon see the benefits.

Understand your customers

Get to know your customers, how to reach them and ensure you're delivering the right product for their needs.

Create an inclusive business

Create an inclusive business that all customers can enjoy without any barriers or restrictions.

Article
6 minute read

Partner support opportunities

Businesses boost growth, tackle challenges, and enter new markets with sector-specific partner support.

Article
13 minute read

Tourism partner updates

Keep up-to-date with news in the tourism and events industry with key information and opportunities available to your business.

Article
2 minute read
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Perth Museum

Checklist to improve your business

Not sure what the next step is for your business? From improving your social media accounts to coming up with ideas for a new product, there are lots of different ways you can work to improve and grow your business.

  • Checklist to improve your business

Related pages

Showcase your accessibility with a Detailed Access Guide

Create a Detailed Access Guide to show visitors how accessible your business is.
How-to
5 minute read

Awards and accreditations

Winning awards boosts your profile, enhances credibility, and opens new opportunities in Scotland's tourism industry.
Article
6 minute read

Website analytics, tracking and cookies

Understand your audience with website analytics, tracking, and cookies. Gain key insights via email and social media.
Article
7 minute read

Customer service

Deliver great customer service to generate repeat bookings and positive reviews, and build customer loyalty.
Article
7 minute read

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