Accommodation

Find tailored advice and case studies for the accommodation, self-catering, hotels, small serviced and camping and caravan sectors.

Well appointed bedroom with double bed and seating area with sofa and desk. — Fairmont St Andrews
© Grant Anderson

Choose the best path to success for your accommodation business with tailored advice for your sector, whether you offer self-catering, small-serviced, hotel or caravan and camping accommodation.

Be ready for any challenge in your journey with tailored advice around key areas such as accommodation legislation and booking engines.

Don’t miss the newest case studies, designed to help you follow in the footsteps of other business owners across travel distribution, digital marketing and more.

Working with the key sector organisations, we’ll be looking to develop more tailored advice and support to help you manage the key challenges for your business. If you have a suggestion, please get in touch with us via our enquiry form.

Tailored advice for accommodation

Check out our tailored guides for tourism legislation, and find out more on online booking systems for accommodation.

Making accommodation bookable

Check out our top tips for being online bookable, and find a list of potential booking systems to introduce to your accommodation business.

Article

3 minute read

Copyright legislation

Find out about the different types of licenses you may need for your business.

Article

3 minute read

Visitor levy advice and information

Find out about the visitor levy, new legislation which gives local authorities the power to implement a levy on overnight accommodation charges.

Article

12 minute read

Short-term let legislation

Find out about Scotland’s short-term lets legislation, a licensing scheme designed to regulate the short-term rental market.

Article

3 minute read

Equality law guidance

Guidance on equality law for accommodation providers and food and drink establishments.

External website

Guide

Brown tourist signs

Find out if you’re eligible for a brown tourist sign and how to apply to VisitScotland and the local authority roads department.

How-to

5 minute read

Accommodation occupancy statistics

Explore research and insights on Scotland's accommodation offering on our partner site, VisitScotland.org.

External website

Article

Delivering a quality experience

Find dedicated guides for each type of accommodation.

Serviced accommodation - best practice

Find guidance on providing a high-quality B&B or serviced accommodation experience meeting customer expectations from booking through to departure.

Article

15 minute read

Self-Catering - best practice

Find guidance and examples of how to provide a high-quality self-catering experience meeting customer expectations from booking through to departure.

Article

16 minute read

Hotels - best practice

Find guidance and examples of how to provide a high quality hotel experience that meets customer expectations from booking through to departure.

Article

15 minute read

Camping and caravan parks – customer expectations and best practice

Find guidance on providing a high-quality camping or caravan park experience that meets customer expectations from booking through to departure.

Article

16 minute read

Well appointed bedroom with double bed and seating area with sofa and desk. — Fairmont St Andrews
© Grant Anderson

Connect with partners

Find out about partner organisations within the accommodation sector who can help you grow your business and provide advice and support on everything from regulations to marketing.

See all tourism partners

Case studies

Hear directly from other accommodation businesses. Find out what their journey has been like and their top tips for anyone looking to take a similar path.

How Queensberry House became part of their community

Queensberry House is a B&B in Moffat, Scottish Borders. Find out how they work with their community to promote their region as a destination.

Case study

4 minute read

Glenegedale House case study

Glenegedale offer five star accommodation on Islay. They are renowned for excellent customer service and dining experiences.

Case study

3 minute read

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Ballintaggart Farm

Be inspired by Ballintaggart Farm's journey to create a successful food tourism experience.

Braeside of Lindores Farm case study

Braeside of Lindores Farm is situated in Fife. They are a working farm offering luxury accommodation and food experiences.

Case study

4 minute read

How Westend B&B promote Gaelic language and culture

Westend B&B provide accommodation in Achmore on the Isle of Lewis. They share their love of the Gaelic language, culture and heritage with visitors

Case study

3 minute read

Related pages

Food and drink

Find tailored advice for businesses setting up a food and drink experience, or looking to improve and grow an existing business.

Visitor attractions

Find advice, support and suggestions for the visitor experiences sector covering everything from small community-run museums to hands-on experiences.

Events and festivals

Create a responsible and successful event with a range of tailored advice and resources developed by EventScotland.

Active and outdoor

Develop your active and outdoor business with dedicated articles, videos and case studies.

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