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  6. The importance of using imagery, expert advice with Stuart Brunton

The importance of using imagery, expert advice with Stuart Brunton

5 minute read• Last updated: 9 September 2025

Having good imagery is a must for any business. Making sure your products and services are displayed in the best way possible is fundamental to attracting customers.

Someone who knows all about the importance of imagery is VisitScotland’s Senior Creative Lead, Stuart Brunton. In his role, Stuart deals every day with imagery – whether that be for use on websites or social media, making him well placed to offer us his insights.

We caught up with Stuart to ask him about why having the right imagery is crucial to successfully marketing your business. Read on for his advice on how to best use imagery to the benefit of your business.

In this article:

  • Using imagery to attract customers
  • Boosting social media engagement
  • Telling a story with images
  • Creating new content
  • Organising your photo shoot

Using imagery to attract customers

A lady is served plates of colourful looking food in a bar setting.

Bootleggers Bar and Grill, Elgin

© VisitScotland

“Research consistently shows that images are one of the most powerful tools in digital communication. They capture attention faster than text, evoke emotion, and are more likely to be remembered.”

Stuart was also keen to stress the importance for Scottish tourism businesses of using imagery that stands out in a crowded digital market – it can often be the deciding factor in whether someone clicks, shares, or takes further action.

“Dramatic landscapes, vibrant cities, and authentic moments help potential visitors imagine themselves in Scotland. Visual storytelling can also enhance your brand perception through using consistently striking visuals. Every image must work hard to inspire and put Scotland in the mind of the viewer.”

Boosting social media engagement

“Social media platforms are extremely visual, and the most successful content is often image or video led. Posts with strong visuals often receive more engagement than those without.”

When VisitScotland showcases Scotland as a destination on social media, it uses images that feel natural and authentic to create an impact with visitors.

“On channels like Instagram, TikTok, and Facebook, users expect high-quality imagery that makes them feel something. Online trends also show a preference for real, relatable content and images that feel real rather than overly polished.”

Find out more about how we choose content to share on social media.

Telling a story with images

Looking at Urquhart Castle on the banks of Loch Ness with a rainbow in the sky.

Urquhart Castle, Loch Ness

© VisitScotland / Stuart Brunton

“When capturing images for VisitScotland our aim is to tell a story that resonates emotionally and visually. We aim to convey a sense of place, atmosphere, and experience. Whether it’s the serenity of standing by a loch or the buzz of an event, we want to put the viewer in the moment of how it would feel to be there.”

Stuart’s approach when capturing images for VisitScotland could also be applied to your business.

Things you should consider when trying to engage your customers include:

  • technical aspects like light and composition
  • including a human presence to give a sense of connection to the space
  • seasonal imagery that showcases your business all year round
  • using images which demonstrate the accessibility of the experience you offer

Creating new content

For any business checking that your content remains fresh, relevant, and aligned with your audience is fundamental.

If you introduce a new product or service then you’ll want imagery that reflects that – not only to entice new customers, but to demonstrate to existing customers that something new and exciting is on offer.

You also want customers to feel a connection to your business all year round. Having images that reflect differences in your seasonal offering – whether that be changes in menus or seasonal events, is a great way to boost that engagement.

We asked Stuart about the approach VisitScotland takes.

“At VisitScotland, we identify the need for new imagery through a combination of analytics, stakeholder feedback, and content audits. Our campaign planning and seasonal content calendars highlight gaps where new visuals are needed.

“Additionally, if a destination or experience has evolved (new products, events, etc) it’s important our imagery reflects that change and we respond to this throughout the year.”

Organising your photo shoot

A large group of people wave at the camera.

On a shoot with the team.

© VisitScotland / Stuart Brunton

“Planning a shoot for VisitScotland involves detailed pre-production to ensure we capture the right content efficiently and effectively. This includes location recces, weather watching, coordinating people, and securing permissions.

“Collaboration with local partners helps us access authentic experiences, expert knowledge and assist with access.”

Your shot list should:

  • align with your campaign goals, brand guidelines, and audience personas
  • consider diversity and accessibility in casting and settings to ensure inclusive representation

For Stuart, being efficient and maximising the resources available results in quality images that can be used in different scenarios.

“Timing is often crucial considering capturing the right light, season, or event can be the difference in a good or great image.

“We also plan for multi-use content ensuring we get stills, video, and social-first formats in one shoot to align storytelling across our channels. This also gives us a range of content available to share with partners.”

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