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  5. Other types of marketing

Other types of marketing

5 minute read • Last updated: 25 February 2025

Digital marketing is everything you do to promote your business online. This includes social media, website, emails, videos, digital advertising and search engine optimisation (SEO).

Using effective digital marketing can help to:

  • grow your businesses audience
  • reach more customers
  • build brand awareness
  • increase sales and bookings

In this article:

  • Email marketing
  • Influencer marketing
  • Paid marketing
  • Press opportunities
  • Traditional media

Email marketing

Visitor gazing over Lewis Chessmen pieces

Lewis Chessmen in Lews Castle Museum

This is the promotion of products or services by email. This type of marketing is one of the most effective and cost-efficient marketing strategies for small and medium businesses.

Despite the growth of social media, it remains a great way to reach people and turn them into loyal customers.

Benefits

  • cost effective
  • high reach
  • can be personalised to tell your brands story

Challenges

  • building a customer database
  • emails going into Spam folders
  • low click through rates, opening email but not following to website

Find out more about email marketing.

Influencer marketing

Influencers are people who have the power on social media to affect the buying decisions of customers. They’re known for their expertise or authority in a specific niche including travel and tourism.

Influencer marketing is a type of social media strategy which allows a business or brand to collaborate with influencers to increase awareness.

Benefits

  • influencers help businesses achieve a more trustworthy opinion
  • can boost your online presence
  • can reach a niche audience

Challenges

  • finding the right influencer for your business
  • over saturation, lots of similar influencers
  • can be difficult to measure how influencer campaigns directly impact sales

Find out more about influencer marketing.

Paid marketing

This is when a business or brand pays to advertise online.

With paid marketing, you purchase advertising that allows you to specifically target audiences, instead of waiting for them to find you organically.

Benefits

  • you can target people based on their interests, demographics, and even their purchase history
  • can be done with a small or unlimited budget
  • ads are more easily ranked on SEO

Challenges

  • some users use ad blockers, which can limit the reach of your paid ads
  • can be considered less credible compared to organic searches
  • requires some learning

Find out more about paid marketing.

Press opportunities

Public relations (PR) involves working with the media and journalists to share information. This can include providing news releases, pitching stories, and building relationships with journalists. 

If you’re a small business, you may be struggling to compete with bigger competitors. PR can help to get your name out there by building your business reputation and awareness. This can be a cost-effective way to promote your business to both local, national and international media.

Working with the press can increase awareness, build credibility and offer you the opportunity to tell your businesses story.

Benefits

  • Opportunity for low-cost, high-impact promotion.
  • Editorial voices and news articles often more trusted by audiences than advertising.
  • You can build relationships with writers which generate repeat opportunities for stories.
  • Increased brand awareness, building trust.

Challenges

  • It’s a competitive industry. It can be time-consuming and hard work, plus there is no guarantee that your story will be picked up.
  • Editorial control of publishers means you don’t get to review articles before they are published (unlike with an ad).
  • Long leads for international media means that you might not see an article until a late date in the future.

Read this guide to PR for small businesses.

How to get started

  • Do your research

    Read newspapers, magazines and online to see what they are writing about. Is there a writer in the travel or lifestyle pages that has written about a similar product or story to yours? Have you seen a news story that chimes with your business or watched a primetime TV programme that might be interested in your story?

  • Build relationships

    Contact local journalists and introduce yourself and your business. Building a rapport with journalists over time benefits both you and them.

  • Consider deadlines

    Be aware of journalists' deadlines, this is often fixed and missing these could result in your article not being published.

  • Personalise your pitch

    Think about what stories you can tell to showcase your business. Keep it relevant and varied to keep interest but be realistic about what makes the news.

  • Write press releases

    Learn how to write press releases that are newsworthy.

  • Create PR opportunities

    Look for opportunities to promote your business such as important milestones, awards or promotions.

Traditional media

UCI Cycling World Championships 2023

UCI Cycling World Championships 2023

© 2023 UCI Cycling World Championships

Traditional media marketing includes using direct mail, tv advertising, posters and billboards and print advertising, such as in newspapers.

For businesses looking to reach local customers this can be a good way to do that. Local radio stations, magazines and newspapers are a good place to market your business as they’re often trusted within the community.

Benefits

  • Credibility - traditional marketing can be seen as more trustworthy than digital marketing, especially for those who aren't as comfortable with online platforms.
  • Effective for those not online – print media is a reliable way to reach those customers that prefer a physical read.
  • Reach local audiences – it’s an easy way to raise awareness in your local area.

Challenges

  • Can be costly – purchasing ad space or paying for large print runs can be expensive.
  • Difficult to measure – can be difficult to monitor the direct impact of a billboard or press ad on sales or leads generated.
  • Limited reach – this type of marketing can be restricted by geography.
  • Hard to adapt to response – can be difficult to change once printed.

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