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  6. How Wilson's Farm and Kitchen became a successful agri-tourism business

How Wilson's Farm and Kitchen became a successful agri-tourism business

4 minute read • Last updated: 25 February 2025

Wilson's Farm and Kitchen is an agritourism business situated in Kelso in the Scottish Borders.

The Wilson family have created Wilson’s Farm and Kitchen, a thriving agritourism business, renowned for exceptional quality local food.  

Robert is a third-generation tenant farmer, where his family have farmed since 1938.

Lucy is originally from Australia where she worked as a private chef. Lucy now oversees the kitchen and menus at Wilson’s Farm and Kitchen. She is committed to showcasing their own farm produce.

In this article:

  • Starting to diversify
  • Investment
  • The customer experience

Starting to diversify

A couple stand display plates of food while standing in a garden

Wilson's Farm and Kitchen owners Robert and Lucy

© Craig Stephen

Visitors came for tours and lunch, and their feedback was always that the tour was great, but the food was fantastic!

As a farmer, Robert has a keen interest in farming best-practice. He’s always aiming to tread the balance between sensitive ecological management of the land and turning a profit from the farm. 

They grabbed an opportunity in 2016 to diversify the business and to gain another form of income by bringing visitors onto the farm. This enabled them to show the public and farming professionals what they do. 

They opened the farm for tours, activities, bespoke dining experiences and also use it for pedigree cattle training.

Tell us how you developed the food side of the business?

In 2020, Lucy started a small venture selling high-quality ready meals. These were made using both their own and locally sourced ingredients.

Quickly, the farm started to become a small but vibrant hub for like-minded people wanting convenience food with exceptional flavour and integrity. 

This gave them the confidence to push on with further development and alternative offering for visitors.

Investment

“It took about a year to get going. We're careful about what we've invested in the business. Part of the beauty and style of what we do is that it is very rustic.” 

The Wilsons took a small amount of funding, including a LEADER* grant. This gave them the resources to start to develop the infrastructure to offer field to fork experiences to their customers. Development included a stable block conversion to create a multi-purpose event space, kitchen facilities, and toilets. 

“Each step has been taken with caution and consideration. We have to factor in the long-term tenancy of the farm. But we’re also keen to look at opportunities to build in resilience, given the changes and challenges in the farming sector.” 

They kept costs down by purchasing second hand goods and re-using materials from the farm. Seating up to 30 people, the stable block allowed them to take reservations for parties and dining events and enabled them to establish a regular schedule of bookable farm tours and food experiences. 

*Please note that this programme is now closed, however information on successor funding to LEADER can be found on the Scottish Rural Network website. 

The customer experience

Visitors experience a farm tour at Wilson's Farm and Kitchen

Visitors experience a farm tour at Wilson's Farm and Kitchen

© Craig Stephen

Find your niche and do it well, with good, seasonal ingredients. Do it justice. Have confidence that people are coming to you because they’re interested in what you’re doing.

The Wilsons have steadily built a strong and loyal customer following because they know that their customers are interested in food provenance and willing to pay for a quality experience. 

The focus on seasonal food with provenance made their offering stand out. Lucy’s catering experience meant that they had the skills to produce high-quality, distinctive food creating an authentic customer experience.

“The experience of dining in a communal setting is one our customers enjoy. It is an interactive and social experience, with Robert offering a compelling story of the farm, the ingredients, and the dishes and me running the kitchen.” 

Whats in the future for the business? 

Extending their events season is the focus for the Wilsons. They aim to run events for more months of the year and to expand their wedding offer and visitor number capacity. 

And they hope to be able to take more help from their staff as their event pipeline grows. 

How to work with a partner

Working with a travel distribution partner can help you bring your unique product to more customers and generate more revenue for your business.

It takes time to develop a partnership with a distribution partner. Our series of practical articles and videos will help you build a mutually beneficial relationship for years to come.

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