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  6. How Spirit and Spice showcase Scottish produce and culture

How Spirit and Spice showcase Scottish produce and culture

4 minute read • Last updated: 25 February 2025

Spirit and Spice is a family business based in the Highlands, which offer ‘off-the-beaten-track experiences’ with food and drink at the core.

Owner Ghillie Başan is an internationally acclaimed writer. Her keen interest in food drove her to visit markets and restaurants meeting chefs, experiencing food from all over the world. Her learnings later became a vast collection of critically acclaimed food books.

After her travels, she returned to Scotland. Ghillie combined publishing and the income from her Scottish holiday cottage experience to support her growing family. It was important to Ghillie to combine her love of the Scottish larder with offering visitors the experience of the ‘wild and beautiful’ landscape of the Highlands.

In this article:

  • Getting started
  • Growing the business
  • The customer experience
  • Key to success

Getting started

Spirit and Spice Ghillie Başan logo superimposed over an image of a hillside

Spirit and Spice

© Spirit and Spice

Home is part of the experience. I do as much as I can at home.

Visitors appreciate the opportunity to spend time in such a remote environment, at all times of the year savouring her unique style of food, Scottish spirits, and a real sense of outdoor adventure.

Ghillie Başan has steadily overhauled her croft over the last 30 years. She singlehandedly transformed it from a ruin with no water or electricity to a cosy family home with a holiday cottage to rent.

The holiday cottage was steadily taking bookings throughout the year. “It seemed a natural next step to offer cookery classes in our home kitchen.”

Drawing on the wealth of knowledge from her travels and food writing, Ghillie developed a range of hands-on workshops with international influences. She was able to establish these with little expenditure, selling spaces to her cottage visitors.

Next, she looked at ways to incorporate whisky into the experience, given that the croft sits on an old smuggling route. And she turned an old barn into a tasting space. It was a rustic building with cobbled floors, which she furnished with a reconditioned stove. Visitors love it for its unmodified simplicity and enjoy the inspired food and whisky pairings she’s devised.

Growing the business

“Do what you can with what you’ve got”

Ghillie found that there was interest from tourists looking at alternative experiences whilst in Scotland. She was listed by the Fife Arms as an event provider and by high-end tourism companies and whisky producers, wanting to be able to offer an immersive and informative experience.

Her customers were either individuals, couples, families, or small corporate groups, who booked direct. This allowed Ghillie to offer a highly personalised service.

The demand for this concept led her to establish her business, Spirit and Spice. She went on to build and expand new experiences including whisky and food pairings, an outdoor foraging cooking and dining experience and a foraging walk and tasting.

The customer experience

Group on tour in countryside

The team at Spirit and Spice lead a tour

© Spirit and Spice

Make it personal

Ghillie keeps the experiences personal by hosting, teaching, cooking for, and, sometimes, transporting her visitors. Her adult children still help out and run additional experiences for visitors.

They work hard to create a professional visitor experience, which has been pivotal in building the business. “We do whatever it takes to offer as positive and seamless an experience as possible for visitors.”

Feedback

Gathering feedback to improve the customer experience is vital. Their close and personal interaction with visitors enabled Ghillie to take direct feedback from them. The venues with which she has partnered also send feedback enabling them to adapt and improve.

“These positive reviews drive significant word of mouth sales, both from third parties and visitors, who spread the word back home or on social media.”

Local and authentic

“Visitors can really enjoy a taste of the place on each visit, with a range of local whiskies, venison, pheasant, rabbit, cheeses, and charcuterie, supplementing ingredients foraged at home.”

Using her expertise in combining the flavours of different culinary cultures with locally sourced produce and wild ingredients, Ghillie creates a spread of dishes to enjoy indoors and out with several local drams. You can also join Ghillie foraging and cooking the dishes with her on an fire bowl.

Key to success

I want to inspire and show anything is possible if you believe it is.

Ghillie’s business has evolved organically. “Our business relies to a large extent on sheer grit and determination to build a business and support my family and our life in such a remote location, finding ways to expand without spending much money.”

By sharing the place she calls home and harnessing the natural landscape, she offers a really special opportunity to experience such a remote landscape.

“We offer a taste of Scotland’s natural larder in the food and drink on the menu, but we also succeed simply through the experience of being there, in all the elements, with a warm haven in which to retreat.”

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