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  5. Accommodation case studies

Accommodation case studies

Our Tourism case studies on Glenegedale House, Newton Farm, Royal Highland Hotel and more offer insights into effective accommodation strategies.

A couple are sitting at a table eating

The Black Ivy Hotel

Case studies are a great way to learn directly from tourism businesses that are following a similar journey to your business. We’ve spoken with a range of accommodation businesses who have shared valuable insights across several different areas.

Learn about the steps they took from how they got started to the different ways they’re improving and growing their businesses.

Get advice on developing new products, working with travel distribution partners and ensuring a quality experience for every customer.

Accommodation case studies

Glenegedale House case study

Glenegedale offer five star accommodation on Islay. They are renowned for excellent customer service and dining experiences.

Case study
3 minute read

How Westend B&B promote Gaelic language and culture

Westend B&B is located in Achmore on the Isle of Lewis. Find out how they share their love of the Gaelic language, culture and heritage with visitors.

Case study
4 minute read

How Queensberry House became part of their community

Queensberry House is a B&B in Moffat, Scottish Borders. Find out how they work with their community to promote their region as a destination.

Case study
4 minute read

Braeside of Lindores Farm case study

Braeside of Lindores Farm is situated in Fife. They are a working farm offering luxury accommodation and food experiences.

Case study
4 minute read

Related pages

Accommodation sector partners

Support networks help Scotland's accommodation sector grow, attract visitors, and stay competitive.
Guide
4 minute read

Making accommodation bookable

Check out our top tips for being online bookable, and find a list of potential booking systems to introduce to your accommodation business.
Article
3 minute read

Camping and caravan parks – customer expectations and best practice

Find guidance on providing a high-quality camping or caravan park experience that meets customer expectations from booking through to departure.
Article
16 minute read

Hotels - best practice

Find guidance and examples of how to provide a high quality hotel experience that meets customer expectations from booking through to departure.
Article
15 minute read

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